Little Munden C of E (VC) Primary School

'Building Good Foundations, Matthew 7, verse 24'

Complaints Procedure

Mission Statement

We are a partnership of school, church, home and community.

We aim to provide all our children with opportunities to enjoy their learning, to be motivated and challenged and to become independent within a caring and safe environment. We value every individual and promote and celebrate their achievements within the Christian ethos of our school.



School Governors are responsible in law for having a published complaints procedure and for responding to complaints. These complaints arrangements are well-established and were made following consultation with Headteachers, Governors, the Diocesan Authorities, Teacher Associations and Representatives of Parent Groups. For Church of England schools the Diocese of St Albans commends the adoption of this procedure. For Roman Catholic schools, the Diocese of Westminster provides its own guidelines to schools for dealing with complaints.

Complaints Policy & Procedure